If you have ever been frustrated with your employees’ performance or thought, “They should know what to do! I shouldn’t always have to hold their hand!” this webcast is for you.

The discussion will focus on the four elements of classic leadership:
  • Communicating Clear Expectations (and how to avoid the illusion that communication has occurred)
  • Rewarding Performers (and how to avoid the backlashes to praise and recognition)
  • Coaching for Better Performance (and how to use an easy coaching model) 
  • Not Tolerating Poor Performance (without feeling powerless or guilty)

Webcast Objectives
  • Participants will learn how to use 3 critical questions to get buy-in from employees
  • Participants will receive helpful surveys for discovering more effective praise and recognition techniques
  • Participants will learn a quick coaching model that will stop arguing and help employees understand and accept your expectations
  • Participants will become more comfortable with holding employees accountable for performance
Webcast Information
Date Presented:
September 28, 2011 2:00 PM Eastern
1 hour
Registration Fee:
Register Now
In order to access this program after registering, a Peach New Media account will be provided for you based on the information you have entered.

To access your account after your purchase, use the My Account links on the left hand side of this page to login using the information your provide here.
According to our records there is already a Peach New Media account using the email address you have provided.

To continue with your registration please enter your account password. If you do not know your account password you can retrieve it here: Forgot Password?
First Name:
Last Name:
Confirm Email:
Job Title:
The email address you have entered has an existing Peach New Media account.

Please enter your password in the field below. Forgot Password?

Billing Address:
How to Manage People…and Actually Enjoy it!
Speaker Information
Pam Boyd   [ view bio ]
Carol Frank   [ view bio ]
Individual topic purchase: Selected