If you have ever been frustrated with your employees’ performance or thought, “They should know what to do! I shouldn’t always have to hold their hand!” this webcast is for you.

The discussion will focus on the four elements of classic leadership:
  • Communicating Clear Expectations (and how to avoid the illusion that communication has occurred)
  • Rewarding Performers (and how to avoid the backlashes to praise and recognition)
  • Coaching for Better Performance (and how to use an easy coaching model) 
  • Not Tolerating Poor Performance (without feeling powerless or guilty)
 

Webcast Objectives
  • Participants will learn how to use 3 critical questions to get buy-in from employees
  • Participants will receive helpful surveys for discovering more effective praise and recognition techniques
  • Participants will learn a quick coaching model that will stop arguing and help employees understand and accept your expectations
  • Participants will become more comfortable with holding employees accountable for performance
Webcast Information
Date Presented:
September 28, 2011 2:00 PM Eastern
Length:
1 hour
Registration Fee:
Free
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How to Manage People…and Actually Enjoy it!
Speaker Information
Pam Boyd   [ view bio ]
Carol Frank   [ view bio ]
Individual topic purchase: Selected